From: amartin@netforceevents.com
To: mpresser@gerenukofficedesign.com
Date: September 3
Subject: Chairs (Item #10405)
Dear Mr. Presser,
As result of our company’s expansion last spring, we moved into larger facility and needed new furniture. At that time we ordered 22 office chairs from Gerenuk Office Design (Item #10405-Blue). Within two months, many of the chairs were broken and unusable.
We were initially happy with the replacement chairs that you delivered free of charge, but some of those have now broken as well. I am hereby requesting that you replace all 22 with chairs from your new Executive line (Item #10612) at no extra charge-assuming that they are better quality. These are comparable in price to the original model we purchased. If you are unable to do this, we will be forced to look elsewhere for our furnishing needs.
Alexandra Martin, Office Administrator
Netforce Events
http://www.hansons-office.com/ergonomic-task-chair
HANSON’S: YOUR ONE-STOP SHOP FOR OFFICE SUPPLIES
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Ergonomic Task Chair
The Ergonomic Task Chair is our best-selling swivel model. It is specially designed to promote good posture and avoid discomfort, and therefore it is perfect for those long workdays at the office. Best of all, it is built to last and comes with a lifetime warranty. The model is available in four attractive colors.
$159 per unit
– Black, Item Code 429BL
– Blue, Item Code 469BB
– Green, Item Code 490GN
– Red, Item Code 459RD
|
HANSON’S: YOUR ONE-STOP SHOP FOR OFFICE SUPPLIES
INVOICE
Client: Netforce Events
Address: 342 Collard Boulevard, Hampton, ME
Date: September 10
Item |
Quantity |
Unit Price |
Total |
Ergonomic Task Chair, Item 490GN |
22 |
$159.00 |
$3,498.00 |
Subtotal $3,498.00
Discount for first-time customers -$159.00
Total $3,339.00 |
Please contact customerhelp@hansons-office.com if you have any question.