TOEIC ETS 2022 – Test 6 – Question 194

Đinh Hải Dương

Câu 1

Đọc đoạn văn dưới đây và chọn câu trả lời phù hợp nhất cho câu hỏi.

Date: September 3
Subject: Chairs (Item #10405)
Dear Mr. Presser,
As result of our company’s expansion last spring, we moved into larger facility and needed new furniture. At that time we ordered 22 office chairs from Gerenuk Office Design (Item #10405-Blue). Within two months, many of the chairs were broken and unusable.
We were initially happy with the replacement chairs that you delivered free of charge, but some of those have now broken as well. I am hereby requesting that you replace all 22 with chairs from your new Executive line (Item #10612) at no extra charge-assuming that they are better quality. These are comparable in price to the original model we purchased. If you are unable to do this, we will be forced to look elsewhere for our furnishing needs.
Alexandra Martin, Office Administrator
Netforce Events


Home Products  Customer Help About Us
Ergonomic Task Chair

The Ergonomic Task Chair is our best-selling swivel model. It is specially designed to promote good posture and avoid discomfort, and therefore it is perfect for those long workdays at the office. Best of all, it is built to last and comes with a lifetime warranty. The model is available in four attractive colors.

$159 per unit

– Black, Item Code 429BL

– Blue, Item Code 469BB

– Green, Item Code 490GN

– Red, Item Code 459RD



Client: Netforce Events

Address: 342 Collard Boulevard, Hampton, ME

Date: September 10

Item Quantity Unit Price Total
Ergonomic Task Chair,  Item 490GN 22 $159.00 $3,498.00
Subtotal  $3,498.00

Discount for first-time customers    -$159.00

Total  $3,339.00

Please contact if  you have any question.

What is implied about Gerenuk Office Design?

It offers a discount for first-time customers.

It did not agree to Ms. Martin's request.

Its Executive chairs sell out quickly.

It is under new management.

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