TOEIC ETS 2022 – Test 8 – Question 152

Đinh Hải Dương

23.11.2023

Câu 1

Đọc đoạn văn dưới đây và chọn câu trả lời phù hợp nhất cho câu hỏi.

E-Mail Message

From: support @volunix.com

To: Amrita Das <adas @myfastmail.com>

Sent: September 6

Subject: Incident 030924

Dear Valued Customer:

Thank you for contacting Volunix Ltd., the online store for medical supplies. We apologize for the technical difficulty you are experiencing with your online purchase. Your support ticket was submitted on Wednesday, September 6, at 10:12 p.m. You can track the status of your incident by using the “case status” feature. You can also use this feature to add information to the ticket at any time.

The Volunix team responds to support issues as quickly as possible. During regular business hours (8 a.m. to 6 p.m., Monday through Friday), you can expect a response within one hour. Tickets submitted after business hours and on weekends will be responded to before noon of the following business day.

Thank you,

The Volunix Web Team

What is indicated about a support ticket?

It was submitted incorrectly.

It was submitted after business hours.

It was resolved in one hour.

It was addressed by a Volunix supervisor.

https://prew.vn/cau-hoi/toeic-ets-2022-test-8-question-152/